05 November, 2008

Its only a name

Saurabh happens to be quite a popular name for people my age. My mother wanted me to have a name like Amit (full marks for uniqueness). My father advised against this as this would put me me at the beginning of every roll call and every lab exam (roll numbers are usually alphabetical). During engineering, I have uttered many a silent thank you for not being in the first batch going in for practical tests and viva.
I have always had people with the same name around me. There was a time in DPS when there were two others with the same name in the same class - Saurabh Khanna, Saurabh Kumar Das and yours truly. Many a time, we used to be called for each other's doings - be it exam scores or pulled up for bunking classes. The confusion was usually only mildly irritating but had its high points as well.
Once in class,  a teacher who had just received a piece of paper from a peon, asked me to stand up as she read it out to me. I was expecting a visit to the accounts department as they were supposed to refund my hostel fees. The teacher, smiling mildly, read this out, "Saurabh, you are hereby suspended for 2 weeks and are asked to stop coming to school from tomorrow." Even though my behaviour was on an average somewhat unruly, I was not sure why the school was taking such a strong exception to this. After about two hours of tracing the root cause, I came to know that it was my hostel warden who had volunteered my name. Apparently, he knew that some Saurabh had done it and he remembered my name.Real culprit - Saurabh Sachdeva (ofcourse yet another one).
There has also been a time in life when I had the right name but was the wrong person, but there are better tales to share here. 
With the internet ofcourse, things have become more interesting. I have received the following emails: 
1. Dear Saurabh Sir, please find attached the production and attendance report for yesterday
2. Dear Saurabh, the amount in your account is Rs. xxxxxx.
3. Dear Roopshree, your shaadi.com profile has been updated.
4. Congrats Roopshree! there are three people interested in you.
5. ALERT! A cheque of Rs. 5000 has been debited from your account.
6. Saurabh, please submit the cash tomorrow as I need the money urgently
7. Saurabhda how is australia?
8. Saurabh, congrats on joining the naukri.com mailing list. you will now get 100 emails every day with suitable job openings. 

Ouch!

Thanks to my name (or actually my email address on gmail), I get occasional glimpses of someone else's life.

I wrote an email to my bank when the bank emails started coming to me.

This was their reply:
This is with reference to your e-mail dated October 17, 2008 regarding e-mail alerts.
We request you to provide the below details to enable us to assist you:
1. Account number or customer ID
2. Copy of the e-mail received by you as attachment.
 
Warm Regards,
Bhavya XXXX

Customer Support


Next email from them after I provided the above details:
Dear Mr. Jain,

Thank you for your confirmation.This is with reference to your query for the e-mail alerts.
Your query is being attended to. We will revert to you within 5 working days.Looking forward to your co-operation and patience in the interim.
 
Warm Regards,
Bhavya XXXX

Customer Support


My obvious reply to them was somewhat disturbed:
I am not MR. Jain.
I am saurabh kumar


To which they replied:
Dear Mr. Kumar,
Thank you for writing to us.
This is in reference to your earlier e-mail regarding insta alerts.

We are sorry for addressing you incorrectly

And then, their parting shot -
Dear Mr. Jain,
Thank you for your patience and co-operation.The necessary rectification has been done. Hence forth you will not received the alerts of other customer.We regret the inconveniences caused to you.
Warm Regards,
Bhavya XXXXX
Customer Support

2 comments:

sonia said...

well sonia is also a very COMMON name, every class had one , every other person knows one....every punju family can say SONIA in probably a 100 different (soniye, sonio etc etc)ways and every punjabi song has one, the only good thing probably would be that it can be correctly pronounced in every country continent..... That's why I can undestand ur plight .....

not now said...

Lol..

well, to be honest, saurabh, I have another saurabh kumar on my list. Apparantly, I avoid him, just the other day thinking it was u, i buzzed him & asked abt wrk & all..

after a couple of lines, the lack of intelligence highlighted the Saurabh i was chatting with !!

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